EC
Back

David Naylor

Fairfax Household · C-5106

Next best action

Send a Lifetime Planning check-in message

This client revisited the Lifetime Planning page twice this week — a strong intent signal from an existing, consented contact.

Action within 48 hours while intent is warm

Consent

Service only

Lifetime value

£6,678

Open opportunities

1

Open matters

0

Owner

Sophie Bennett

Household
Fairfax Household
Primary practice area
Conveyancing
Last matter
Conveyancing · Mar 2021
Consent status
Service only
Current play
Annual Check-In
Segments
Probate completed last 12 months

Next Best Action

AI-suggested

Send annual review email

Based on Conveyancing completed Mar 2021 and current segment membership.

Suggested message

“Dear David, it’s been a little while since we last helped you. Many clients in your position benefit from reviewing their estate plans, and this may we book a short, no-obligation call?”

Activity timeline

  1. Web enquiry submitted

    Conveyancing enquiry via website form

    2h ago

    by Website

  2. Viewed pricing page

    Spent 3m 12s on fees page

    2h ago

    by Website

  3. Outbound call, no answer

    Left voicemail, sent SMS follow-up

    1h ago

    by Grace Okafor

  4. Booking link sent

    Consultation scheduling link emailed

    58m ago

    by Grace Okafor

  5. Triage note

    Warm lead, ready to instruct if fees confirmed

    45m ago

    by Grace Okafor