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Rachel Lomax

Doyle Household · C-5111

Next best action

Send a Lifetime Planning check-in message

This client revisited the Lifetime Planning page twice this week — a strong intent signal from an existing, consented contact.

Action within 48 hours while intent is warm

Consent

Withdrawn

Lifetime value

£11,243

Open opportunities

0

Open matters

0

Owner

Grace Okafor

Household
Doyle Household
Primary practice area
Dispute Resolution
Last matter
Dispute Resolution · Feb 2022
Consent status
Withdrawn
Current play
-
Segments
Probate completed last 12 months

Next Best Action

AI-suggested

Send referral thank-you

Based on Dispute Resolution completed Feb 2022 and current segment membership.

Suggested message

“Dear Rachel, it’s been a little while since we last helped you. Many clients in your position benefit from reviewing their estate plans, and this may we book a short, no-obligation call?”

Activity timeline

  1. Web enquiry submitted

    Dispute Resolution enquiry via website form

    2h ago

    by Website

  2. Viewed pricing page

    Spent 3m 12s on fees page

    2h ago

    by Website

  3. Outbound call, no answer

    Left voicemail, sent SMS follow-up

    1h ago

    by James Mullaney

  4. Booking link sent

    Consultation scheduling link emailed

    58m ago

    by James Mullaney

  5. Triage note

    Warm lead, ready to instruct if fees confirmed

    45m ago

    by James Mullaney